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Home > Microsoft Office Outlook Intermediate

Microsoft Office Outlook Intermediate 

- MICT SETA: ACC/2012/07/748, US116935, NQF2, Credits: 2 (Accredited option applies at an additional fee)

- Microsoft Office Specialist (MOS) Certification upon successful completion of the international exam.

Welcome to the second part of our training for Microsoft Office Outlook. Microsoft’s powerful and easy-to-use personal information management program.

 

This course is intended for all persons who need to enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application.

 

By the end of this course, users should be comfortable with managing E-mail messages, use the address book facilities of outlook and configuring advanced message options.

 

 

Features & Benefits

  •  This is an authorised Microsoft Official Course (MOC), a preparation course for MOS: Microsoft Office Outlook 77-731 certification exam.

          

  • This course is accredited with MICT SETA upon successful completion of your Portfolio of Evidence (PoE) for Unit Standard 116935.

          

  • Learnfast offers accredited courses for clients who choose the credit-bearing option. An additional fee is payable for accredited courses & exam vouchers. 
  • Get 12 months access to your course via our myWay Learning Platform that includes video lectures, extra resources, questionnaires and much more.
  • Take full advantage of our new Hybrid Learning by attending on campus or virtually. Have all your classes ready to be downloaded and watched, anytime, anywhere. (Read More) 

         

  • Attendees will learn practical skills which can be applied in the work environment.
  • Complete all three levels of Outlook training and prepare to write the internationally recognized Microsoft Office Specialist (MOS) examination.

 

Outcomes & Objectives

Upon completion of this course and successful assessment, learners will have acquired these skills

  • Explain legal, ethical and organisational issues in relation to the use of E-mail.
  • Configure advanced message options
  • Manage E-mail messages
  • Work with multiple E-mail messages
  • Managing your contacts
  • Working with tasks and notes

  • Pricing & Payment Options

    NEW SECTION

  • Duration

    In Class/Virtual Class, Hybrid Learning (Learn More)
    • 1 Day (08:30 – 16:00) Classes are  presented via our Hybrid Learning allowing learners the flexibility to attend on campus or in the comfort of their home or workplace.
    Online , Mentored Learning (Learn More)
    • 12 Months Self-paced, access anytime, anywhere via our myWay Learning Platform

  • Course Prerequisites

    It is assumed that the learner:

     

    • Has completed the Outlook essential course or is competent in using electronic mail to send and receive messages (ID 116945 - NQF level 2)
    • Understands the basics of using a Windows-based computer.
    • Is comfortable using the keyboard, mouse, and Start menu.
    • Is competent in using generic functions in a Graphical User Interface (GUI)-environment (ID 117902 - NQF level 1).

Our Delivery Methods

Our innovative "myWay” learning methodology is built around the students individual learning requirement, allowing each student to learn in a style that is most suitable for their skills set, knowledge and schedule.

Instructor-Led Classes

Reach your full potential through our “myWay Instructor-Led” classes combined with interactive lessons, supporting video content, practical assignments and in field experience, done during the traditional 08:00 – 16:00 working day.

Learn more

Online Mentored Learning

Do a course at your pace via our “myWay Online Mentored Learning”, combining self-study with supported interactive online video lectures, an online course mentor, extra resources, questionnaires and more, all supported via out Online Student Portal.

Learn more

Part Time Mentored Learning

Designed for the working professional, our part time programmes provides you with the flexibility and benefit of our myWay Blended Learning with at home exercises/assignments and mentored or in-class lectures at a manageable schedule and pace.

Learn more

Our Hybrid Delivery Methods

Our Hybrid Delivery Methods

myWay Hybrid Learning is a technology mediated delivery method that extends the benefit of flexibility and technology to all students. Each Hybrid delivery method is described in the section below.

#AnywhereAnytime

Have all your classes ready to be downloaded and watched, anytime, anywhere.

#NoStudentLeftBehind

Never miss a classs because of health, traffic, or transport issues.

#Flexibility

A personalized class schedule, attend class on campus, virtually or both.

 

In Class or Virtual Class Based Learning

A technology mediated delivery method allowing campus based class or virtual class attendance, or a combination of both. Classes can be in the form of lecture based or mentored based.

LEARN MORE
 

Mentored Online Learning

A technology mediated, self paced online delivery method with personal mentorship.

LEARN MORE

What you get

On completion the learner will earn:

  • Certificate of Completion from Microsoft
  • Certificate of Competency from MICT SETA upon successful completion of the PoE process (moderated and found competent) for clients who specifically selected & paid for the accredited option.

 

Note: All certificates are electronically issued.

Important Notes

  • Learners to arrive at the training venue from 08:00 in preparation for 08:30 starting time
  • Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order.
  • For full day, on campus courses, Learnfast will supply you with a computer to use for training (if applicable),& tea/coffee and a full lunch. Catering is not included for On-Site training and laptops are available for hire at an additional cost if required.
  • Cancellation or rescheduling requests must be in writing and reach us via email at least 5-10 working days prior to the course commencement date. Full course fees will be retained for no shows.
  • Virtual learners are required to have a stable internet connection & a working headset available for sound purposes.
  • Learners who use their own laptops are fully responsible to ensure that administration rights, software installations, etc. are working sufficiently prior to training.
  • Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes.
  • Learnfast is not responsible for costs associated with cancellation of classes such as flight and accommodation for clients.
 

Module 1: The legal, ethical and organisational issues in relation to the use of E-mail

After completing this module, the learner will be able to explain legal, ethical and organisational issues in relation to the use of Email.

 

  • Explain the implications of legislation on the use of email in an organisation in terms of transmission of information via the Internet
  • Explain the implications to an organisation of providing Email facilities to individuals in the workplace in terms of security, and virus protection
  • Describe security considerations of using the Internet for transmitting messages in terms of both security and its implications to the immediate environment

 

Module 2: Configure advanced message options

Outlook supports many different characters and objects that can be inserted into any message that you send. Over the course of this topic, you will learn about the various characters and objects that are supported by Outlook, as well as how to add them to any message that you compose.

 

  • Enhance E-mail messages
  • Insert advanced characters and objects
  • Modify message settings, properties and options

 

Module 3: Managing your Messages

Over the course of this topic, you will learn about the various features in Outlook that you can use to manage messages.

 

  • Manage messages using tags, flags, and other commands
  • Organize messages using folders
  • Search messages
  • Manage your mailbox

 

Module 4: Managing your Contacts

As the core functionality of Outlook 2016 revolves around communication and interaction with other people, saving and managing contact information is very important. Over the course of this topic you will learn all about contacts in Outlook.

 

  • Create and update contacts
  • View and organize contacts

 

 

Module 5: Working with Tasks and Notes

Outlook not only provides a central place to keep your messages, calendar, and contacts organized; it also gives you the ability to schedule and manage tasks. Over the course of this topic, you will learn all about tasks and how to create them.

 

  • Create and manage tasks
  • Manage notes

 

  • Campus
    Start Date
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  • 17 October 2025
    17 October 2025
    Full Time
  • 20 November 2025
    20 November 2025
    Full Time
  • Campus
    Start Date
    End Date
    Type
    Book Now
  • 17 October 2025
    17 October 2025
    Correspondence
  • 20 November 2025
    20 November 2025
    Correspondence
  • Campus
    Start Date
    End Date
    Type
    Book Now
  • 17 October 2025
    17 October 2025
    Correspondence
  • 20 November 2025
    20 November 2025
    Correspondence
  • Campus
    Start Date
    End Date
    Type
    Book Now
  • 17 October 2025
    17 October 2025
    Full Time
  • 20 November 2025
    20 November 2025
    Full Time

By completing the below online booking, a booking confirmation will be sent out and an invoice will be generated. A place will be reserved on this course and you are expected to attend. If you require a quote first please contact Learnfast offices and speak to a sales consultant.

Microsoft Office Outlook Intermediate
  1. By booking for this course, an invoice will be generated and you will be liable for the payment of this invoice. If you require a quote, please contact The CAD Corporation Offices.
  2. After the generation of the invoice a training confirmation will be emailed using the details provided above.
  3. The CAD Corporation retains the rights to change this calendar without any notification.
  4. Tea/coffee and a light lunch will be provided.
  5. All university students will receive a 10% discount for cash payments.
  6. The minimum notice of cancellation is 5 (five) working days prior to the course commencement date. If you fail to do so the full amount is payable.
  7. Students are to be at the training venue by 08h00 in preparation for a 08h30 start time.
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As a valued friend of Learnfast, we take your privacy seriously. The POPI Act comes into effect on 1 July 2021 and, we would like to assure you that we treat your information with sensitivity and confidentiality.

By filling in this form, you agree to receive newsletters and communication from Learnfast.
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