Essentials of Supervisory Skills
- Services SETA: 12611, US242821
Module 1: Explain the role of a team leader in an organisation
- Explain the role of a team leader in an organisation with reference to their job description
- Explain the responsibilities of a team leader within the context of a work environment
- Explain the concepts of authority, responsibility and accountability with reference to the team leader's own position in an organisation
- Explain the organising of workers in teams in terms of recognised theory and practice
Module 2: Explain the purpose of the team
- Explain the concept of a team according to accepted theory and practice
- Explain the purpose of the team to the team members according to organisational requirements
- Identify the role and expected outputs of each member of the team in relation to the purpose
Module 3: Contract with the team members to obtain commitment to achieve organisational standards
- Discuss tasks, performance plans, targets and standards and agree it according to organisational requirements
- Agree time allocations for achieving individual and team objectives through a process of consultation
Module 4: Implement, monitor and evaluate performance against team objectives and organisational standards
- Implement agreed plans according to Standard Operating Procedures
- Anticipate potential difficulties in achieving the plan through reflection and feedback
- Monitor team outputs against agreed targets and time allocations
- Identify variances to required outputs and take corrective action where necessary

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