Home > Microsoft Office Outlook Advanced

Microsoft Office Outlook Advanced

- MICT SETA: ACC/2012/07/748US258897, NQF2, Credits: 2

-This is an authorised Microsoft Official Course (MOC), a preparation course for MOS: Microsoft Office Outlook 727 certification exam. 

Welcome to the third part of our Microsoft Office Outlook training course. Outlook is Microsoft’s powerful and easy-to-use personal information management program.


This course is intended to help all users get up to speed on the different features of Outlook and to become familiar with its more advanced selection of features.


By the end of this course users should be comfortable in configuring advanced message options, using advanced message management options, managing activities using tasks, editing electronic business cards, sharing your workspaces with others, managing Outlook data files, and managing e-mail security.



Features & Benefits

  •  This is an authorised Microsoft Official Course (MOC), a preparation course for MOS: Microsoft Office Outlook 77-731 certification exam.


  • This course is accredited with MICT SETA upon successful completion of your Portfolio of Evidence (PoE) for Unit Standard U258897.


  • Learnfast offers accredited courses for clients who choose the credit-bearing option. An additional fee is payable for accredited courses & exam vouchers. 
  • Get 12 months access to your course via our myWay Learning Platform that includes video lectures, extra resources, questionnaires and much more.
  • Take full advantage of our new Hybrid Learning by attending on campus or virtually. Have all your classes ready to be downloaded and watched, anytime, anywhere. (Read More) 


  • Attendees will learn practical skills which can be applied in the work environment.
  • Complete all three levels of Outlook training and prepare to write the internationally recognized Microsoft Office Specialist (MOS) examination.


Outcomes & Objectives

Upon completion of this course and successful assessment, learners will have acquired these skills

  • Advanced message management
  • Managing your calendar
  • Advanced calendar and task management
  • Advanced contact management
  • Sharing workspaces with others
  • Managing outlook data files
  • Manage E-mail security
  • Pricing & Payment Options

  • Duration

    In Class/Virtual Class, Hybrid Learning (Learn More)
    • 1 Day (08:30 – 16:00) Classes are  presented via our Hybrid Learning allowing learners the flexibility to attend on campus or in the comfort of their home or workplace.
    Online , Mentored Learning (Learn More)
    • 12 Months Self-paced, access anytime, anywhere via our myWay Learning Platform
  • Course Prerequisites

    It is assumed that the learner:


    • Has completed the Outlook Intermediate course or is competent in Enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application (ID 116935 - NQF Level 2)
    • Can compose messages
    • Can read and respond to messages
    • Can manage messages and contacts
    • Can work with tasks and notes
    • Can customizing the Outlook environment
  • CPD Credits


Our Delivery Methods

Our innovative "myWay” learning methodology is built around the students individual learning requirement, allowing each student to learn in a style that is most suitable for their skills set, knowledge and schedule.

Instructor-Led Classes

Reach your full potential through our “myWay Instructor-Led” classes combined with interactive lessons, supporting video content, practical assignments and in field experience, done during the traditional 08:00 – 16:00 working day.

Online Mentored Learning

Do a course at your pace via our “myWay Online Mentored Learning”, combining self-study with supported interactive online video lectures, an online course mentor, extra resources, questionnaires and more, all supported via out Online Student Portal.

Part Time Mentored Learning

Designed for the working professional, our part time programmes provides you with the flexibility and benefit of our myWay Blended Learning with at home exercises/assignments and mentored or in-class lectures at a manageable schedule and pace.

Our Hybrid Delivery Methods

Our Hybrid Delivery Methods

myWay Hybrid Learning is a technology mediated delivery method that extends the benefit of flexibility and technology to all students. Each Hybrid delivery method is described in the section below.


Have all your classes ready to be downloaded and watched, anytime, anywhere.


Never miss a classs because of health, traffic, or transport issues.


A personalized class schedule, attend class on campus, virtually or both.


In Class or Virtual Class Based Learning

A technology mediated delivery method allowing campus based class or virtual class attendance, or a combination of both. Classes can be in the form of lecture based or mentored based.


Mentored Online Learning

A technology mediated, self paced online delivery method with personal mentorship.

What you get

On completion the learner will earn:

  • Certificate of Completion from Microsoft
  • Certificate of Competency from MICT SETA upon successful completion of the PoE process (Moderated and found competent)


Note: All certificates are electronically issued.

Student Testimonials

Important Notes

  • Learners to arrive at the training venue from 08:00 in preparation for 08:30 starting time
  • Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order.
  • For full day, on campus courses, Learnfast will supply you with a computer to use for training (if applicable),& tea/coffee and a full lunch. Catering is not included for On-Site training and laptops are available for hire at an additional cost if required.
  • Cancellation or rescheduling requests must be in writing and reach us via email at least 5-10 working days prior to the course commencement date. Full course fees will be retained for no shows.
  • Virtual learners are required to have a stable internet connection & a working headset available for sound purposes.
  • Learners who use their own laptops are fully responsible to ensure that administration rights, software installations, etc. are working sufficiently prior to training.
  • Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes.
  • Learnfast is not responsible for costs associated with cancellation of classes such as flight and accommodation for clients.

Module 1: Advanced Message Management

As you continue to use Outlook, your mailbox will grow to include more and more messages. To help you find what you need, Outlook provides you with several sorting tools that you can use. Over the course of this topic, you will learn about these tools.

  • Customise email settings
  • Manage automatic message content
  • Use automatic replies
  • Sort messages
  • Filter messages
  • Organise messages
  • Manage junk mail


Module 2: Managing Your Calendar

The Calendar workspace provides you with a complete calendar as well as scheduling tools to help you schedule and view upcoming appointments and events. Over the course of this lesson, you will learn about the calendar in Outlook and the various ways that you can view it.


  • View the calendar
  • Manage appointments
  • Manage meetings
  • Print your calendar


Module 3: Advanced calendar and task management

To configure your calendar to suit your own unique workflow and needs, you have access to many different advanced calendar options. Over the course of this topic, you will learn about these options and how to use them.


  • Manage advanced calendar options
  • Manage additional calendars
  • Manage meeting responses
  • Assign and manage tasks


Module 4: Advanced contact management

To help configure and maintain your contacts, Outlook has provided you with a variety of advanced contact options. Over the course of this topic, you will learn all about electronic business cards and managing advanced contact options. You will also learn how to create and manage contact groups.

  • Edit an electronic business card
  • Manage advanced contact options
  • Forward contacts
  • Export contacts


Module 5: Sharing workspaces with others

An often forgotten Outlook feature is the ability to delegate access to your mail folders to other people if you are using a Microsoft Exchange e-mail account. During this topic you will learn how to delegate access to your mail folders and how to share your calendar and contacts.


  • Delegate access to mail folders
  • Share your calendar
  • Share your contacts


Module 6: Managing Outlook Data Files

Outlook data files save copies of individual Outlook items in a single file. Over the course of this topic you will learn how to back up Outlook items using Outlook data files.


  • Back up Outlook data files
  • Change data file settings


Module 7: Managing E-mail Security

It is important to remember that e-mail is inherently insecure. Due to its design and protocols, e-mail is not protected while in transit from one e-mail address to another. However, Outlook does provide support for encryption, digital signatures, and other features that can help protect your data. During this topic, you will learn about some of the e-mail message security settings that Outlook has to offer.


  • Configure e-mail message security settings
  • Campus
    Start Date
    End Date
    Book Now
  • 16 April 2021
    16 April 2021
    Full Time
  • 13 May 2021
    13 May 2021
    Full Time
  • 22 June 2021
    22 June 2021
    Full Time
  • 23 June 2021
    23 June 2021
    Full Time
  • Campus
    Start Date
    End Date
    Book Now
  • 16 April 2021
    16 April 2021
    Full Time
  • 13 May 2021
    13 May 2021
    Full Time
  • 22 June 2021
    22 June 2021
    Full Time
  • 23 June 2021
    23 June 2021
    Full Time

By completing the below online booking, a booking confirmation will be sent out and an invoice will be generated. A place will be reserved on this course and you are expected to attend. If you require a quote first please contact Learnfast offices and speak to a sales consultant.

Microsoft Office Outlook Advanced

  1. By booking for this course, an invoice will be generated and you will be liable for the payment of this invoice. If you require a quote, please contact The CAD Corporation Offices.
  2. After the generation of the invoice a training confirmation will be emailed using the details provided above.
  3. The CAD Corporation retains the rights to change this calendar without any notification.
  4. Tea/coffee and a light lunch will be provided.
  5. All university students will receive a 10% discount for cash payments.
  6. The minimum notice of cancellation is 5 (five) working days prior to the course commencement date. If you fail to do so the full amount is payable.
  7. Students are to be at the training venue by 08h00 in preparation for a 08h30 start time.

Delivery Method: 
  • Math Result: