Important Notes

Module 1: Prepare for a Meeting

• Identify the physical arrangements and attendees required for a meeting and prepare a checklist and action it in terms of Standard Operating Procedures.
• Explain the purpose of an agenda, the expected outcomes of the meeting, the process of placing items on the agenda and the roles of participants in terms of Standard Operating Procedures.
• Explain the purpose of recording a meeting according to Standard Operating Procedures.
• Check the documents required for a meeting for accuracy and completeness and distribute it according to Standard Operating Procedures.
• Check the minutes of the previous meeting a for accuracy and completeness.

Module 2: Conduct a meeting

• Conduct a meeting according to a pre-planned agenda, and/or Standard Operating Procedures.
• Create opportunities to allow effective participation by people attending the meeting.
• Summarise discussions and record it to indicate proposed action, completion date and person responsible.

Module 3: Demonstrate techniques to deal with differing views during a meeting

• Identify techniques to overcome potential lack of progress due to differing opinions during the meeting according to recognised theory and practice.
• Use a technique to create progress in a meeting according to recognised theory and practice.

Module 4: Distribute records for a meeting

• Compile records in such a way to enable the decisions of a meeting to be implemented
• Check records to ensure that they are an accurate reflection, prior to distribution
• Review the meeting and make suggestions for improvement to enhance the effectiveness of future meetings