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Home > Negotiating Skills

Negotiating Skills

- Services SETA: 12611, US117853

The art of negotiation is as important as any business skill as it ever has been. Strong negotiation skills can be the difference between a beneficial compromise and a loss. There will always be conflicts in life, and the ability to solve them, particularly in the business world.

 

Students will learn how to identify objectives and variables, establish negotiation requirements, research the other party, determine concessions, formulate a plan for agreement, and determine the logistics of a negotiation. Course activities also cover the guidelines for conducting a successful negotiation and facilitating communication, questions a person should ask and appropriate responses, and situations that require a specific negotiation style. Students will also learn how to gain control in a negotiation, use various negotiation tactics, and deal with unethical negotiation tactics. The manual is designed for quick scanning in the classroom and filled with interactive exercises that help ensure student success.

  • Pricing & Payment Options

    NEW SECTION

  • Duration

    • Full Time: 2 Days (08:30 – 16:00)

  • Course Prerequisites

    It is assumed that people starting to learn towards this standard are able to:

    • Understand the work environment
    • Gather and use information relevant to managing individual and team performance
    • Apply basic negotiation, interviewing and interpersonal skills

  • CPD Credits

     

Our Delivery Methods

Our innovative "myWay” learning methodology is built around the students individual learning requirement, allowing each student to learn in a style that is most suitable for their skills set, knowledge and schedule.

Instructor-Led Classes

Reach your full potential through our “myWay Instructor-Led” classes combined with interactive lessons, supporting video content, practical assignments and in field experience, done during the traditional 08:00 – 16:00 working day.

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Online Mentored Learning

Do a course at your pace via our “myWay Online Mentored Learning”, combining self-study with supported interactive online video lectures, an online course mentor, extra resources, questionnaires and more, all supported via out Online Student Portal.

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Part Time Mentored Learning

Designed for the working professional, our part time programmes provides you with the flexibility and benefit of our myWay Blended Learning with at home exercises/assignments and mentored or in-class lectures at a manageable schedule and pace.

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Our Hybrid Delivery Methods

Our Hybrid Delivery Methods

myWay Hybrid Learning is a technology mediated delivery method that extends the benefit of flexibility and technology to all students. Each Hybrid delivery method is described in the section below.

#AnywhereAnytime

Have all your classes ready to be downloaded and watched, anytime, anywhere.

#NoStudentLeftBehind

Never miss a classs because of health, traffic, or transport issues.

#Flexibility

A personalized class schedule, attend class on campus, virtually or both.

 

In Class or Virtual Class Based Learning

A technology mediated delivery method allowing campus based class or virtual class attendance, or a combination of both. Classes can be in the form of lecture based or mentored based.

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Mentored Online Learning

A technology mediated, self paced online delivery method with personal mentorship.

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Student Testimonials

"The training was well organized and I really enjoyed it. I learn more customer service and I hope it will do well to keep customer happy."

Albert Selowa, Excellent Customer Service

"The instructor/facilitator was very very good. They are a good institute that I believe with their work will equip lot of south Africans with great skills. "

Daniel Mnisi, Excellent Customer Service

“Trainer was very good, Learned a lot with short space of time. I can even start to do presentation tomorrow”

Dibuleng Mokgoshing, Delivering Effective Business Presentation

"The course was amazing,opened up a new chapter for me,was great to hear where I need to improve.this is one of many I would like to do"

Angelique Swart, Emotional Intelligence

"Very good ,enjoyed interaction between lecturer & class members ,very reliable"

Penelope Schrywer, Project Management Fundamentals

"Very well organized and presented learnt a lot and definety put into practice .Peter did an outstanding job."

Sharon Stewart, New Management and Supervisory Skill

Important Notes

  • Students are to be at the training venue by 08h00 in preparation for a 08h30 start time.
  • Learnfast retains the right to change this calendar without any notification.
  • Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order for the full amount of the training.
  • For full day courses Learnfast will supply you with the relevant training material. A desktop computer to use for the training (where applicable), tea/coffee and a full lunch for full day InClass training hosted at Learnfast only. Catering is not included for OnSite training and laptop is available for hire at an additional cost if required.
  • Cancellation or rescheduling requests must be in writing and reach us via fax or email at least 5 (five) working days prior to the course commencement date. Full course fees may be retained for no shows or requests within 5 working days prior to commencement.
  • Although we go to great lengths to ensure that all training proceeds as scheduled, Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes.
  • Learnfast suggests clients wait until a week prior to course commencement that a course has been confirmed to go ahead as scheduled before booking flight and accommodation. Learnfast is NOT responsible for cost associated with cancellation of classes such as flight and accommodation for clients.
 

Module 1: Prepare for negotiations

  • Identify administrative arrangements for negotiation processes and deal with it effectively
  • Explain the purpose of negotiation and identify issues to be negotiated clearly and prioritise it using participatory processes
  • Identify and explain a variety of negotiation strategies and processes in terms of process, application and strengths and weaknesses and select an appropriate strategy based on the negotiation at hand
  • Identify and motivate negotiation ranges a for all identified issues
  • Identify and inform relevant stakeholders about issues to be negotiated according to the agreed upon time framework and through effective communication methods
  • Take and initiate appropriate actions when obtaining mandates from constituencies
  • Collate and share relevant information about identified issues with all parties
  • Anticipate the negotiation process and identify, select and motivate appropriate tactics to the parties

Module 2: Engage in negotiations

  • Explain and align behaviour and conduct during negotiations with selected negotiation strategy and tactics
  • Conduct negotiations in a manner that maintains or enhances relationships and promotes outcomes that are satisfactory or advantageous in terms of the purpose of the negotiation
  • Facilitate the negotiation process using effective communication and interpersonal skills
  • Identify, explain and explore relevant options throughout the process
  • Conduct negotiations and take and initiate appropriate action to obtain an amended mandate
  • Present, explain and motivate negotiated outcomes clearly to the constituency
  • Record proceedings and interim outcomes accurately for feedback purposes

Module 3: Finalize negotiations and communicate agreements

  • Finalise agreements and agree verbally to agreements (by parties)
  • Record final agreements accurately according to best practices
  • Disseminate and make final agreements accessible to all constituents and stakeholders

Module 4: Evaluate negotiation processes

  • Evaluate negotiation processes in terms of strengths and weaknesses and the extent to which the brief was achieved
  • Identify and record opportunities and mechanisms to improve upon the negotiation process for integration into future processes
  • Seek participant's reactions to the process and analyse it in line with the negotiation purposes
    No dates have been specified for this course.
    Please contact The CAD Corporation for more information and dates on this course.

By completing the below online booking, a booking confirmation will be sent out and an invoice will be generated. A place will be reserved on this course and you are expected to attend. If you require a quote first please contact Learnfast offices and speak to a sales consultant.

Negotiating Skills
  1. By booking for this course, an invoice will be generated and you will be liable for the payment of this invoice. If you require a quote, please contact The CAD Corporation Offices.
  2. After the generation of the invoice a training confirmation will be emailed using the details provided above.
  3. The CAD Corporation retains the rights to change this calendar without any notification.
  4. Tea/coffee and a light lunch will be provided.
  5. All university students will receive a 10% discount for cash payments.
  6. The minimum notice of cancellation is 5 (five) working days prior to the course commencement date. If you fail to do so the full amount is payable.
  7. Students are to be at the training venue by 08h00 in preparation for a 08h30 start time.
As a valued friend of Learnfast, we take your privacy seriously. The POPI Act comes into effect on 1 July 2021 and, we would like to assure you that we treat your information with sensitivity and confidentiality.

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As a valued friend of Learnfast, we take your privacy seriously. The POPI Act comes into effect on 1 July 2021 and, we would like to assure you that we treat your information with sensitivity and confidentiality.

By filling in this form, you agree to receive newsletters and communication from Learnfast.
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