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Overview

<div>
Welcome to the second part of our training for Microsoft Office Outlook. Microsoft’s powerful and easy-to-use personal information management program.

This course is intended for all persons who need to enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application.

By the end of this course, users should be comfortable with managing E-mail messages, use the address book facilities of outlook and configuring advanced message options.
 </div>

Features & Benefits

<ul>
	<li> This is an authorised Microsoft Official Course (MOC), a preparation course for MOS: Microsoft Office Outlook 77-731 certification exam.</li>
</ul>

<ul>
	<li>This course is accredited with MICT SETA upon successful completion of your Portfolio of Evidence (PoE) for Unit Standard 116935.</li>
</ul>

<ul>
	<li>Learnfast offers accredited courses for clients who choose the credit-bearing option. An additional fee is payable for accredited courses & exam vouchers. </li>
	<li>Get 12 months access to your course via our myWay Learning Platform that includes video lectures, extra resources, questionnaires and much more.</li>
	<li>Take full advantage of our new Hybrid Learning by attending on campus or virtually. Have all your classes ready to be downloaded and watched, anytime, anywhere. <a href="http://learnfast.co.za/pgs-153-hybrid-learning.html">(Read More) </a></li>
</ul>

<ul>
	<li>Attendees will learn practical skills which can be applied in the work environment. </li>
	<li>Complete all three levels of Outlook training and prepare to write the internationally recognized Microsoft Office Specialist (MOS) examination.</li>
</ul>

Duration

<div>In Class/Virtual Class, Hybrid Learning <a href="https://learnfast.co.za/pgs-153-hybrid-learning.html">(Learn More)</a></div>

<ul>
	<li>
	<div>1 Day (08:30 – 16:00) Classes are  presented via our Hybrid Learning allowing learners the flexibility to attend on campus or in the comfort of their home or workplace.</div>
	</li>
</ul>

<div>Online , Mentored Learning (<a href="https://learnfast.co.za/pgs-153-hybrid-learning.html" rel="noreferrer noopener" target="_blank">Learn More</a>)</div>

<ul>
	<li>
	<div>12 Months Self-paced, access anytime, anywhere via our myWay Learning Platform</div>
	</li>
</ul>

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Important Notes

<div>
<ul>
	<li>
	<div>Learners to arrive at the training venue from 08:00 in preparation for 08:30 starting time</div>
	</li>
	<li>
	<div>Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order.</div>
	</li>
	<li>
	<div>For full day, on campus courses, Learnfast will supply you with a computer to use for training (if applicable),& tea/coffee and a full lunch. Catering is not included for On-Site training and laptops are available for hire at an additional cost if required.</div>
	</li>
	<li>
	<div>Cancellation or rescheduling requests must be in writing and reach us via email at least 5-10 working days prior to the course commencement date. Full course fees will be retained for no shows.</div>
	</li>
	<li>
	<div>Virtual learners are required to have a stable internet connection & a working headset available for sound purposes.</div>
	</li>
	<li>
	<div>Learners who use their own laptops are fully responsible to ensure that administration rights, software installations, etc. are working sufficiently prior to training.</div>
	</li>
	<li>
	<div>Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes.</div>
	</li>
	<li>
	<div>Learnfast is not responsible for costs associated with cancellation of classes such as flight and accommodation for clients.</div>
	</li>
</ul>

CourseOutline

Module 1: The legal, ethical and organisational issues in relation to the use of E-mail

After completing this module, the learner will be able to explain legal, ethical and organisational issues in relation to the use of Email.

<ul>
	<li>Explain the implications of legislation on the use of email in an organisation in terms of transmission of information via the Internet </li>
	<li>Explain the implications to an organisation of providing Email facilities to individuals in the workplace in terms of security, and virus protection </li>
	<li>Describe security considerations of using the Internet for transmitting messages in terms of both security and its implications to the immediate environment</li>
</ul>

<hr />
Module 2: Configure advanced message options

Outlook supports many different characters and objects that can be inserted into any message that you send. Over the course of this topic, you will learn about the various characters and objects that are supported by Outlook, as well as how to add them to any message that you compose.

<ul>
	<li>Enhance E-mail messages </li>
	<li>Insert advanced characters and objects </li>
	<li>Modify message settings, properties and options</li>
</ul>

<hr />
Module 3: Managing your Messages

Over the course of this topic, you will learn about the various features in Outlook that you can use to manage messages.

<ul>
	<li>Manage messages using tags, flags, and other commands </li>
	<li>Organize messages using folders </li>
	<li>Search messages </li>
	<li>Manage your mailbox</li>
</ul>

<hr />
Module 4: Managing your Contacts

As the core functionality of Outlook 2016 revolves around communication and interaction with other people, saving and managing contact information is very important. Over the course of this topic you will learn all about contacts in Outlook.

<ul>
	<li>Create and update contacts </li>
	<li>View and organize contacts</li>
</ul>

<hr />
Module 5: Working with Tasks and Notes

Outlook not only provides a central place to keep your messages, calendar, and contacts organized; it also gives you the ability to schedule and manage tasks. Over the course of this topic, you will learn all about tasks and how to create them.

<ul>
	<li>Create and manage tasks </li>
	<li>Manage notes</li>
</ul>

Available Exams and Certifications

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Upon completion of this course and successful assessment, learners will have acquired these skills

<ul>
	<li>
	<div>Explain legal, ethical and organisational issues in relation to the use of E-mail.</div>
	</li>
	<li>
	<div>Configure advanced message options</div>
	</li>
	<li>
	<div>Manage E-mail messages</div>
	</li>
	<li>
	<div>Work with multiple E-mail messages</div>
	</li>
	<li>
	<div>Managing your contacts</div>
	</li>
	<li>
	<div>Working with tasks and notes</div>
	</li>
</ul>

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