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Overview

<p aria-level="1" paraeid="{97611d4b-9bf2-4b90-8b35-8b1f74ffe84b}{144}" paraid="334772353" role="heading"><span style="font-size:14px;"><span style="font-family:segoe ui;">Welcome to the <strong>Microsoft 365 Identity and Services</strong> course. </span></span></p>

<p paraeid="{97611d4b-9bf2-4b90-8b35-8b1f74ffe84b}{162}" paraid="434452442"><span style="font-size:14px;"><span style="font-family:segoe ui;">This five-day course covers three central elements of Microsoft 365 enterprise administration – <strong>Microsoft 365 tenant and service management, Office 365 management, and Microsoft 365 identity management. </strong>In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to <strong>configure your Microsoft 365 tenant,</strong> including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to <strong>manage your tenant,</strong> which includes the configuration of tenant roles and managing your tenant health and services. </span></span></p>

<p paraeid="{97611d4b-9bf2-4b90-8b35-8b1f74ffe84b}{198}" paraid="724548523"><span style="font-size:14px;"><span style="font-family:segoe ui;"><strong>Job role:</strong> Administrator </span></span></p>

<p><span style="font-size:18px;"><span style="font-family:segoe ui;"><strong>Features & Benefits</strong></span></span></p>

<ul>
	<li><span style="font-size:14px;"><span style="font-family:segoe ui;"><span style="font-size:14px;"><span style="font-family:segoe ui;"><span style="font-size:14px;"><span style="font-family:segoe ui;"><span style="font-size:14px;"><span style="font-family:segoe ui;"><span style="font-size:14px;"><span style="font-family:segoe ui;">This is an authorised <strong>Microsoft Official Course (MOC),</strong> a preparation course for <a href="https://docs.microsoft.com/en-us/learn/certifications/exams/ms-100" rel="noreferrer noopener" target="_blank">Exam MS-100: Microsoft 365 Identity and Services.</a> </span></span></span></span></span></span></span></span></span></span></li>
</ul>

<ul>
	<li><span style="font-size:14px;"><span style="font-family:segoe ui;"><span style="font-size:14px;"><span style="font-family:segoe ui;"></span></span><span style="font-size:14px;"><span style="font-family:segoe ui;">Learners will gain confidence to take <strong>role-based courses</strong> and <strong>certifications</strong>. </span></span></span></span></li>
	<li><span style="font-size:14px;"><span style="font-family:segoe ui;"><span style="font-size:14px;"><span style="font-family:segoe ui;">An <strong>additional fee</strong> is payable for exam vouchers. </span></span></span></span></li>
	<li><span style="font-size:14px;"><span style="font-family:segoe ui;">Take full advantage of our new <strong>Hybrid Learning</strong> by attending <strong>on campus</strong> or <strong>virtually.</strong> Have all your classes ready to be <strong>downloaded</strong> and <strong>watched</strong>, anytime, anywhere. <a href="https://learnfast.co.za/pgs-153-hybrid-learning.html">(Read More)</a></span></span></li>
</ul>

<ul>
	<li><span style="font-size:14px;"><span style="font-family:segoe ui;"><span style="font-size:14px;"><span style="font-family:segoe ui;">Attendees will learn practical skills which can be applied in the work environment.  </span></span></span></span></li>
</ul>

Duration

<p paraeid="{6c46047e-2880-4719-8c49-62a952207b39}{43}" paraid="1931276989"><span style="font-size:16px;"><strong><span style="font-family:segoe ui;"></span>In Class/Virtual Class,</strong> Hybrid Learning <a href="https://learnfast.co.za/pgs-153-hybrid-learning.html">(Learn More)</a><span style="font-family:segoe ui;"></span><strong><span style="font-family:segoe ui;"> </span></strong></span></p>

<ul role="list">
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="" data-listid="2" role="listitem">
	<p paraeid="{6c46047e-2880-4719-8c49-62a952207b39}{55}" paraid="1149396400"><span style="font-size:14px;"><span style="font-family:segoe ui;"><b>5 Days </b> (08:30 – 16:00) Classes are  presented via our <strong>Hybrid Learning</strong> allowing  learners the <strong>flexibility</strong> to attend on campus or in the comfort of their home or workplace. </span></span></p>
	</li>
</ul>

Career Options

Financing Options

Admission Requirements

<ul role="list">
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="" data-listid="311" role="listitem">
	<div paraeid="{0600b11d-5ddb-4fcb-b790-2e5df3d1e2ad}{138}" paraid="369151170"><span style="font-size:14px;"><span style="font-family:segoe ui;">Completed a role-based administrator course such as Messaging, Teamwork, Security and Compliance, or Collaboration. </span></span></div>
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="" data-listid="311" role="listitem">
	<div paraeid="{0600b11d-5ddb-4fcb-b790-2e5df3d1e2ad}{145}" paraid="935057808"><span style="font-size:14px;"><span style="font-family:segoe ui;">A proficient understanding of DNS and basic functional experience with Microsoft 365 services. </span></span></div>
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="Symbol" data-leveltext="" data-listid="311" role="listitem">
	<div paraeid="{0600b11d-5ddb-4fcb-b790-2e5df3d1e2ad}{152}" paraid="1016475084"><span style="font-size:14px;"><span style="font-family:segoe ui;">A proficient understanding of general IT practices. </span></span></div>
	</li>
</ul>

Important Notes

<ul>
	<li paraeid="{e2bd1523-23cd-46e3-8fd3-e4165179b4b3}{242}" paraid="804321541">
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Learners to arrive at the training venue from 08:00 in preparation for 08:30 starting time </span></span></div>
	</li>
	<li paraeid="{a0ab0749-628b-4db4-b698-9412e4d4f4a9}{10}" paraid="1182152953">
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order. </span></span></div>
	</li>
	<li paraeid="{a0ab0749-628b-4db4-b698-9412e4d4f4a9}{17}" paraid="1081372771">
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">For full day, on campus courses, Learnfast will supply you with a computer to use for training (if applicable),& tea/coffee and a full lunch. Catering is not included for On-Site training and laptops are available for hire at an additional cost if required. </span></span></div>
	</li>
	<li paraeid="{a0ab0749-628b-4db4-b698-9412e4d4f4a9}{48}" paraid="1309175345">
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Cancellation or rescheduling requests must be in writing and reach us via email at least 5-10 working days prior to the course commencement date. Full course fees will be retained for no shows. </span></span></div>
	</li>
	<li paraeid="{a0ab0749-628b-4db4-b698-9412e4d4f4a9}{55}" paraid="880286382">
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Virtual learners are required to have a stable internet connection & a working headset available for sound purposes.  </span></span></div>
	</li>
	<li paraeid="{a0ab0749-628b-4db4-b698-9412e4d4f4a9}{62}" paraid="2124695199">
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Learners who use their own laptops are fully responsible to ensure that administration rights, software installations, etc. are working sufficiently prior to training. </span></span></div>
	</li>
	<li paraeid="{a0ab0749-628b-4db4-b698-9412e4d4f4a9}{77}" paraid="2134258061">
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes. </span></span></div>
	</li>
	<li paraeid="{a0ab0749-628b-4db4-b698-9412e4d4f4a9}{86}" paraid="1561849529">
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Learnfast is not responsible for costs associated with cancellation of classes such as flight and accommodation for clients. </span></span></div>
	</li>
</ul>

CourseOutline

<div><strong><span style="font-size:14px;"><span style="font-family:segoe ui;">Module 1: Designing Your Microsoft 365 Tenant</span></span></strong></div>

<div><span style="font-size:14px;"><span style="font-family:segoe ui;">This module focuses on planning your Microsoft 365 experience. This includes planning for the proper Microsoft 365 subscription, planning for Microsoft 365 in your on-premises infrastructure, planning which identity and authentication solution best fits your organizational requirements, planning your service setup, planning for hybrid environments, and planning your migration to Microsoft 365.</span></span></div>

<ul>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Planning your Microsoft 365 Experience</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Planning Microsoft 365 in your On-premises Infrastructure</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Planning Your Identity and Authentication Solution</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Planning Your Service Setup</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Planning Your Hybrid Environment</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Planning Your Migration to Office 365</span></span></div>
	</li>
</ul>

<hr />
<div><strong><span style="font-size:14px;"><span style="font-family:segoe ui;">Module 2: Configuring Your Microsoft 365 Tenant</span></span></strong></div>

<div><span style="font-size:14px;"><span style="font-family:segoe ui;">While Module 1 focuses on planning your Microsoft 365 tenant, this modules transitions to configuring your tenant. This includes configuring your Microsoft 365 experience, including your organization profile, your tenant subscription, your services and add-ins, and your tenant configuration. You will then learn how to manage Microsoft 365 user accounts and licenses, security groups, and domain services. You will conclude by examining how to leverage FastTrack and partner services.</span></span></div>

<ul>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Configuring  Your Microsoft 365 Experience</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Managing User Accounts and Licenses in Microsoft 365</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Managing Security Groups in Microsoft 365</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Implementing Your Domain Services</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Leveraging FastTrack and Partner Services</span></span></div>
	</li>
</ul>

<hr />
<div><strong><span style="font-size:14px;"><span style="font-family:segoe ui;">Module 3: Managing Your Microsoft 365 Tenant</span></span></strong></div>

<div><span style="font-size:14px;"><span style="font-family:segoe ui;">In the prior modules, you learned how to plan for and configure your Microsoft 365 tenant. In this module, you will take the next step in the deployment process by learning how to manage your tenant once it has been implemented. This includes configuring your Microsoft 365 administrator roles, managing tenant health and services, and managing user-driven and centralized deployments of Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus).</span></span></div>

<ul>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Configuring Microsoft 365 Admin Roles</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Managing Tenant Health and Services</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Managing User-Driven Client Installations</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Managing Centralized Microsoft 365 Apps for enterprise Deployments</span></span></div>
	</li>
</ul>

<hr />
<div><strong><span style="font-size:14px;"><span style="font-family:segoe ui;">Module 4: Office 365 Overview</span></span></strong></div>

<div><span style="font-size:14px;"><span style="font-family:segoe ui;">This module examines the primary features and functionality of the key Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, Power Apps, Power Automate, Power BI, and Power Virtual Agents. This module also introduces you additional Microsoft 365 resources and provides an introduction to device management using Microsoft Intune, security baselines, and conditional access.</span></span></div>

<ul>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Exchange Online Overview</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">SharePoint Online Overview</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Teams Overview</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Power Platform Overview</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Power Apps Overview</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Power Automate Overview</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Power BI Overview</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Power Virtual Agents Overview</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Additional Resources Overview</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Device Management Overview</span></span></div>
	</li>
</ul>

<hr />
<div><strong><span style="font-size:14px;"><span style="font-family:segoe ui;">Module 5: Configuring Microsoft 365 Clients</span></span></strong></div>

<div><span style="font-size:14px;"><span style="font-family:segoe ui;">This module introduces you to the Microsoft 365 clients, including mobile clients and clients working offline. This module also examines how to configure Office client connectivity to Microsoft 365, including automatic client configuration, DNS records required for automatic client configuration, configuring Outlook clients, configuring MFA, and troubleshooting client connectivity.</span></span></div>

<ul>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Microsoft 365 Client Overview</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Configuring Office Client Connectivity to Microsoft 365</span></span></div>
	</li>
</ul>

<hr />
<div><strong><span style="font-size:14px;"><span style="font-family:segoe ui;">Module 6: Capturing User-Driven Data</span></span></strong></div>

<div><span style="font-size:14px;"><span style="font-family:segoe ui;">This module examines how to capture user-driven data using Office Telemetry and Workplace Analytics.</span></span></div>

<ul>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Configuring Office Telemetry</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Configuring Microsoft Analytics</span></span></div>
	</li>
</ul>

<hr />
<div><strong><span style="font-size:14px;"><span style="font-family:segoe ui;">Module 7: Planning and Implementing Identity Synchronization</span></span></strong></div>

<div><span style="font-size:14px;"><span style="font-family:segoe ui;">This module provides an in-depth examination of Microsoft 365 Identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect and, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management.</span></span></div>

<ul>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Introduction to Identity Synchronization</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Planning for Azure AD Connect</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Implementing Azure AD Connect</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Managing Synchronized Identities</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Password Management in Microsoft 365</span></span></div>
	</li>
</ul>

<hr />
<div><strong><span style="font-size:14px;"><span style="font-family:segoe ui;">Module 8: Implementing Application and External Access</span></span></strong></div>

<div><span style="font-size:14px;"><span style="font-family:segoe ui;">This modules provides a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration.</span></span></div>

<ul>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Implementing Applications in Azure AD</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Configuring Azure AD App Proxy</span></span></div>
	</li>
	<li>
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Solutions for External Access</span></span></div>
	</li>
</ul>

Available Exams and Certifications

<p paraeid="{5deb500e-d7f4-425b-8bb9-bff93d0009f3}{60}" paraid="413941652"><span style="font-family:segoe ui;"><span style="font-size:14px;">On completion the learner will earn:   </span></span></p>

<ul>
	<li paraeid="{5deb500e-d7f4-425b-8bb9-bff93d0009f3}{76}" paraid="725911956">
	<div><span style="font-family:segoe ui;"><span style="font-size:14px;"><strong>Certificate of Completion</strong> from <strong>Microsoft </strong></span></span></div>
	</li>
	<li paraeid="{5deb500e-d7f4-425b-8bb9-bff93d0009f3}{87}" paraid="253507786">
	<div><span style="font-family:segoe ui;"><span style="font-size:14px;"><strong><a href="https://docs.microsoft.com/en-us/learn/certifications/exams/ms-100" rel="noreferrer noopener" target="_blank">Microsoft Certified: Microsoft 365 Identity and Services</a></strong> upon successful pass of the certification exam. </span></span></div>
	</li>
</ul>

<p paraeid="{5deb500e-d7f4-425b-8bb9-bff93d0009f3}{107}" paraid="1283062853"><em><span style="font-family:segoe ui;"><span style="font-size:14px;">Note: All certificates are electronically issued.</span></span></em></p>

Articulation Options

Outcomes

<p paraeid="{5deb500e-d7f4-425b-8bb9-bff93d0009f3}{133}" paraid="506398719"><span style="font-size:14px;"><span style="font-family:segoe ui;">Upon completion of this course, learners will have acquired these skills </span></span></p>

<ul>
	<li paraeid="{5deb500e-d7f4-425b-8bb9-bff93d0009f3}{150}" paraid="1984741712">
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Designing, configuring, and managing your Microsoft 365 tenant </span></span></div>
	</li>
	<li paraeid="{5deb500e-d7f4-425b-8bb9-bff93d0009f3}{157}" paraid="2040603514">
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Office 365 product functionality </span></span></div>
	</li>
	<li paraeid="{5deb500e-d7f4-425b-8bb9-bff93d0009f3}{164}" paraid="903546014">
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Configuring Office 365 </span></span></div>
	</li>
	<li paraeid="{5deb500e-d7f4-425b-8bb9-bff93d0009f3}{171}" paraid="776798370">
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Managing Office 365 ProPlus deployments </span></span></div>
	</li>
	<li paraeid="{5deb500e-d7f4-425b-8bb9-bff93d0009f3}{178}" paraid="1528699781">
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Planning and implementing identity synchronization </span></span></div>
	</li>
	<li paraeid="{5deb500e-d7f4-425b-8bb9-bff93d0009f3}{185}" paraid="756195558">
	<div><span style="font-size:14px;"><span style="font-family:segoe ui;">Implementing application and external access </span></span></div>
	</li>
</ul>

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