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Course ID
569
Author
Matthew Fritz
Published
08 Jan 2013
Last Updated
08 Jan 2013

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EDIT COURSE: Diversity in the Workplace

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Diversity in the Workplace

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Accredited by <p><strong>- Services SETA: </strong><a href="/Library/Learnfast Services SETA Accreditation Letter.pdf">12611</a>, <strong>US252043</strong></p>
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Page Title <div class="topBarB innerheading"> <h2><span><strong>Diversity</strong>in the Workplace </span></h2> </div>

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Overview <p><span style="font-size:14px"><span style="font-family:segoe ui">This learning programme that will lead you to greater<strong> understanding of managing a diverse work force</strong> to add value. It will enable the learner to demonstrate knowledge and understanding of diversity in the workplace, demonstrate understanding of the reality of diversity and its value in a unit, manage team members taking into account similarities and differences as well as deal with disagreements and conflicts arising from diversity in a unit.</span></span></p>

Duration <ul> <li> <p><span style="font-size:14px"><span style="font-family:segoe ui"><strong>Full Time:</strong> 1 Day (08:30 - 16:00)</span></span></p> </li> </ul>

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Admission Requirements <p><span style="font-size:14px"><span style="font-family:segoe ui">It is assumed that people learning towards this Unit Standard are already competent in: </span></span></p> <ul> <li><span style="font-size:14px"><span style="font-family:segoe ui">Communication at NQF Level 4. </span></span></li> <li><span style="font-size:14px"><span style="font-family:segoe ui">Mathematical Literacy at NQF Level 4. </span></span></li> <li><span style="font-size:14px"><span style="font-family:segoe ui">Computer Literacy at NQF Level 4. </span></span></li> </ul>

Important Notes <ul> <li> <div><span style="font-size:14px"><span style="font-family:segoe ui">Students are to be at the training venue by 08h00 in preparation for a 08h30 start time.</span></span></div> </li> <li> <div><span style="font-size:14px"><span style="font-family:segoe ui">Learnfast retains the right to change this calendar without any notification.</span></span></div> </li> <li> <div><span style="font-size:14px"><span style="font-family:segoe ui">Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order for the full amount of the training.</span></span></div> </li> <li> <div><span style="font-size:14px"><span style="font-family:segoe ui">For full day courses Learnfast will supply you with the relevant training material. A desktop computer to use for the training (where applicable), tea/coffee and a full lunch for full day InClass training hosted at Learnfast only. Catering is not included for OnSite training and laptop is available for hire at an additional cost if required.</span></span></div> </li> <li> <div><span style="font-size:14px"><span style="font-family:segoe ui">Cancellation or rescheduling requests must be in writing and reach us via fax or email at least 5 (five) working days prior to the course commencement date. Full course fees may be retained for no shows or requests within 5 working days prior to commencement.</span></span></div> </li> <li> <div><span style="font-size:14px"><span style="font-family:segoe ui">Although we go to great lengths to ensure that all training proceeds as scheduled, Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes.</span></span></div> </li> <li> <div><span style="font-size:14px"><span style="font-family:segoe ui">Learnfast suggests clients wait until a week prior to course commencement that a course has been confirmed to go ahead as scheduled before booking flight and accommodation. Learnfast is NOT responsible for cost associated with cancellation of classes such as flight and accommodation for clients.</span></span></div> </li> </ul> <div> </div>

CourseOutline <p><span style="font-size:14px"><span style="font-family:segoe ui"><strong>Module 1: Demonstrate knowledge and understanding of diversity in the workplace</strong></span></span></p> <ul> <li><span style="font-size:14px"><span style="font-family:segoe ui">Define diversity in terms of differences within a unit, including difference in backgrounds, culture, beliefs, values, race, age, sex, language and education</span></span></li> <li><span style="font-size:14px"><span style="font-family:segoe ui">Explore diversity as a potential source of discrimination</span></span></li> <li><span style="font-size:14px"><span style="font-family:segoe ui">Examine the implications of diversity for external and internal relationships and explain it with examples</span></span></li> <li><span style="font-size:14px"><span style="font-family:segoe ui">Identify cultural biases, stereotypes and perceptions together with the influence they can have on dealing with diversity</span></span></li> </ul> <hr /> <p><span style="font-size:14px"><span style="font-family:segoe ui"><strong>Module 2: Demonstrate an understanding of the reality of diversity and its value in a unit</strong></span></span></p> <ul> <li><span style="font-size:14px"><span style="font-family:segoe ui">Explain the benefits of diversity in team members and clients with examples</span></span></li> <li><span style="font-size:14px"><span style="font-family:segoe ui">Explore ways of utilising the diversity among team members with a view to enhancing relationships and improving the productivity of a unit</span></span></li> <li><span style="font-size:14px"><span style="font-family:segoe ui">Explore ways of meeting the diverse needs and goals of team members in a unit in relation to the goals and objectives of a unit</span></span></li> <li><span style="font-size:14px"><span style="font-family:segoe ui">Explore ways of meeting the needs of diverse clients and communities through a range of products and services to identify new opportunities</span></span></li> </ul> <hr /> <p><span style="font-size:14px"><span style="font-family:segoe ui"><strong>Module 3: Manage team members taking into account similarities and differences</strong></span></span></p> <ul> <li><span style="font-size:14px"><span style="font-family:segoe ui">Identify diversity in beliefs, values, interests and attitudes through interaction within a unit</span></span></li> <li><span style="font-size:14px"><span style="font-family:segoe ui">Recognise common beliefs, values, interests and attitudes that will serve a basis for leading the team through interaction within a unit</span></span></li> <li><span style="font-size:14px"><span style="font-family:segoe ui">Encourage the expression of diverse viewpoints and ways of being in a unit through management activities</span></span></li> <li><span style="font-size:14px"><span style="font-family:segoe ui">Demonstrate sensitivity towards and understanding of diversity through management activities</span></span></li> </ul> <hr /> <p><span style="font-size:14px"><span style="font-family:segoe ui"><strong>Module 4: Deal with disagreements and conflicts arising from diversity in a unit</strong></span></span></p> <ul> <li><span style="font-size:14px"><span style="font-family:segoe ui">Acknowledge and manage incidents of conflict and disagreement in a way that enhances relationships in a unit</span></span></li> <li><span style="font-size:14px"><span style="font-family:segoe ui">Identify cases of unfair discrimination and discriminatory practices and manage it at the appropriate level of authority in the entity</span></span></li> <li><span style="font-size:14px"><span style="font-family:segoe ui">Use disagreements and conflict as opportunities for learning to improve the cohesion in a unit.</span></span></li> </ul> <p> </p>

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Articulation Options <div class="sp-row"> <div class="sp-col"> <div class="sp-box special-offer"> <div class="sp-box-description"> <div class="special-green">Special Lockdown Discount applies!</div> <div class="ask-consultant">Ask Your Sales consultant about it.</div> </div> </div> </div> <div class="sp-col"> <div class="sp-box"> <div class="sp-box-ico"><img src="https://bs.cisinlive.com/ab/icon-02.png" /></div> <div class="sp-box-description"><label>Accredited By</label> <p>-<strong> Services SETA: </strong><a href="http://tech.learnfast.co.za/pgs-75-accreditations.html">12611</a></p> </div> </div> </div> <div class="sp-col"> <div class="sp-box"> <div class="sp-box-ico"><img src="https://bs.cisinlive.com/ab/icon-01.png" /></div> <div class="sp-box-description"><label>Credit Details:</label> <p>- <strong>US252043</strong></p> <p>- <strong>Qualification ID:</strong> 57712</p> </div> </div> </div> </div>

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Meta Description This learning programme that will lead you to greater understanding of managing a diverse workforce to add value. It will enable the learner to demonstrate knowledge and understanding of diversity in the workplace, demonstrate understanding of the reality of diversity and its value in a unit, manage team members taking into account similarities and differences as well as deal with disagreements and conflicts arising from diversity in a unit.

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