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Overview

Welcome to the Coaching and Mentoring learning programme.

The Coaching & Mentoring Programme is a SAQA unit standard-based course that teaches learners to perform one-on-one training on the job, conduct training sessions, monitor and report on learner progress and review training.

Features & Benefits

<ul>
	<li>This course is accredited with ETDP SETA upon successful completion of your Portfolio of Evidence (PoE) for Unit Standard 117877.</li>
</ul>

<ul>
	<li>Get 12 months access to your course via our myWay Learning Platform that includes video lectures, extra resources, questionnaires and much more.</li>
	<li>Take full advantage of our new Hybrid Learning by attending on campus or virtually. Have all your classes ready to be downloaded and watched, anytime, anywhere. <a href="https://learnfast.co.za/pgs-153-hybrid-learning.html">(Read More)</a></li>
</ul>

<ul>
	<li>This course accreditation will benefit careers such as Call Centre Quality Assurors, Quality Assurors, Education or Training reviewers, Business Coaches, Business leadership Coaches, any person who is engaged in any form of training in any company.</li>
</ul>

Duration

<div>In Class/Virtual Class, Hybrid Learning <a href="https://learnfast.co.za/pgs-153-hybrid-learning.html">(Learn More)</a></div>

<ul>
	<li>
	<div>2 Days (08:30 – 16:00) Classes are presented via our Hybrid Format allowing learners the flexibility to attend on campus or in the comfort of their home or workplace.</div>
	</li>
</ul>

<div>Online , Mentored Learning (<a href="https://learnfast.co.za/pgs-153-hybrid-learning.html" rel="noreferrer noopener" target="_blank">Learn More</a>)</div>

<ul>
	<li>
	<div>12 Months Self-paced, access anytime, anywhere via our myWay Learning Platform </div>
	</li>
</ul>

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Important Notes

<ul>
	<li>
	<div>Learners to arrive at the training venue from 08:00 in preparation for 08:30 starting time </div>
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="" data-listid="20" role="listitem">
	<div paraeid="{d912ed79-1653-4e32-9e80-85fd2162a921}{116}" paraid="1182152953">Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order. </div>
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="Symbol" data-leveltext="" data-listid="20" role="listitem">
	<div paraeid="{d912ed79-1653-4e32-9e80-85fd2162a921}{123}" paraid="1081372771">For full day, on-campus courses, Learnfast will supply you with a computer to use for training (if applicable),& tea/coffee and a full lunch. Catering is not included for On-Site training and laptops are available for hire at an additional cost if required. </div>
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="" data-listid="20" role="listitem">
	<div paraeid="{d912ed79-1653-4e32-9e80-85fd2162a921}{154}" paraid="1309175345">Cancellation or rescheduling requests must be in writing and reach us via email at least 5-10 working days prior to the course commencement date. Full course fees will be retained for no shows. </div>
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="" data-listid="20" role="listitem">
	<div paraeid="{d912ed79-1653-4e32-9e80-85fd2162a921}{161}" paraid="880286382">Virtual learners are required to have a stable internet connection & a working headset available for sound purposes.  </div>
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="Symbol" data-leveltext="" data-listid="20" role="listitem">
	<div paraeid="{d912ed79-1653-4e32-9e80-85fd2162a921}{168}" paraid="2124695199">Learners who use their own laptops are fully responsible to ensure that administration rights, software installations, etc. are working sufficiently prior to training. </div>
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="4" data-font="Symbol" data-leveltext="" data-listid="20" role="listitem">
	<div paraeid="{d912ed79-1653-4e32-9e80-85fd2162a921}{183}" paraid="2134258061">Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes. </div>
	</li>
	<li aria-setsize="-1" data-aria-level="1" data-aria-posinset="5" data-font="Symbol" data-leveltext="" data-listid="20" role="listitem">
	<div paraeid="{d912ed79-1653-4e32-9e80-85fd2162a921}{192}" paraid="1561849529">Learnfast is not responsible for costs associated with cancellation of classes such as flight and accommodation for clients. </div>
	</li>
</ul>

CourseOutline

Module 1: Prepare for one – on - one training on the job

After completing this module, the learner will be able to prepare for one-on –one training on the job

<ul>
	<li>Review individual task performance in relation to performance requirements.</li>
	<li>Identify individual learning needs in relation to task performance, intended learning outcomes and stakeholder objectives. </li>
	<li>Understanding the value of preparation to cater for the needs and responsibilities of stakeholders. </li>
	<li>Establish the structure of the training plan in co-operation with relevant stakeholders and experts. </li>
	<li>Arrange resources, locations, and personnel to suit intended delivery. </li>
	<li>Arrange the learning environment to meet organisational and legislative requirements for safety and accessibility. </li>
	<li>Confirm review criteria with relevant personnel.</li>
</ul>

<hr />
Module 2: Conducting training sessions

After completing this module, the learner will be able to conduct training sessions.

<ul>
	<li>Understanding learning outcomes, sequence of activities, job applicability, and the assessment process. </li>
	<li>The concept of outcomes-based education and training. </li>
	<li>Using appropriate language mediums and levels. </li>
	<li>Explore learner needs. -Understand the need for providing sufficient opportunity for practice. </li>
	<li>Carry out training in accordance with specified requirements. </li>
	<li>Monitoring learner's progress and make modifications where necessary. </li>
	<li>Monitor performance in terms of agreed performance outcomes. </li>
	<li>Performance compliance. </li>
	<li>Provide constructive feedback to identify strengths and weaknesses. </li>
	<li>Reporting on training in relation to organisational quality assurance requirements. </li>
	<li>Determining learner's readiness for formal assessment.</li>
</ul>

<hr />
Module 3: Monitor and report on learner progress

After completing this module, the learner

<ul>
	<li>Monitor and report on learner progress will be able to monitor and report progress. </li>
	<li>Specific examples of performance are compared for compliance and agreed performance outcomes</li>
</ul>

<hr />
Module 4: Review training

After completing this module, the learner will be able to review training.

<ul>
	<li>Using stakeholder feedback to understand impact of training. </li>
	<li>Using review to make recommendations for improvement </li>
	<li>Making recommendations to improve in future planning and training</li>
</ul>

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