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Course ID
379
Author
Matthew Fritz
Published
08 Jan 2013
Last Updated
08 Jan 2013

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EDIT COURSE: Developing Positive Assertiveness

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Page Title <div class="topBarB innerheading"> <h2>Developing Positive Assertiveness </h2> </div>

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Overview Developing Positive Assertiveness will make positive assertiveness a productive force in your life. This course will help you examine your posture, language, and attitude while learning to deal openly with others. Find your natural style of communication. Use assertive words appropriately. Take charge of your life.

Duration <ul> <li> <h4>Full Time: 1 Day (08:30 - 16:00)</h4> </li> </ul>

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Important Notes <ul> <li> <div>Students are to be at the training venue by 08h00 in preparation for a 08h30 start time.</div> </li> <li> <div>Learnfast retains the right to change this calendar without any notification.</div> </li> <li> <div>Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order for the full amount of the training.</div> </li> <li> <div>For full day courses Learnfast will supply you with the relevant training material. A desktop computer to use for the training (where applicable), tea/coffee and a full lunch for full day InClass training hosted at Learnfast only. Catering is not included for OnSite training and laptop is available for hire at an additional cost if required.</div> </li> <li> <div>Cancellation or rescheduling requests must be in writing and reach us via fax or email at least 5 (five) working days prior to the course commencement date. Full course fees may be retained for no shows or requests within 5 working days prior to commencement.</div> </li> <li> <div>Although we go to great lengths to ensure that all training proceeds as scheduled, Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes.</div> </li> <li> <div>Learnfast suggests clients wait until a week prior to course commencement that a course has been confirmed to go ahead as scheduled before booking flight and accommodation. Learnfast is NOT responsible for cost associated with cancellation of classes such as flight and accommodation for clients.</div> </li> </ul> <div> </div>

CourseOutline 1. How to Develop Positive Assertiveness <ul> <li>Three Basic Behavior Styles</li> <li>Can Behaviors Change?</li> </ul> <hr /> 2. Ensuring Successful Change <ul> <li>The Five Ps of Successful Change</li> <li>Are You Using the Right Maps?</li> <li>Self-Fulfilling Prophecy</li> <li>Positive Mental Imagery</li> <li>Programming Yourself for Success</li> </ul> <hr /> 3. Feelings: The Emotional Part of Assertiveness <ul> <li>The Emotions of Assertiveness</li> <li>Choice and Win-Win Relationships</li> <li>Talking About Feelings</li> </ul> <hr /> 4. Changing Your Behaviors <ul> <li>Choosing Assertive Words Carefully</li> <li>Body-Language Signals</li> <li>Stop Signs and Green Lights</li> </ul> <hr /> 5. Expanding Your Assertiveness <ul> <li>Four Assertive Styles</li> <li>Sending Assertive Messages</li> <li>Identify Styles to Enhance Communication</li> </ul> <hr /> 6. Assertive Power Steps <ul> <li>Four Steps to Assertive Communication</li> <li>Step 1: Repeat the Question or Statement</li> <li>Step 2: Command, Don't Ask</li> <li>Step 3: Add Emotion</li> <li>Step 4: Introduce Consequences</li> </ul> <hr /> 7. Assertive Confrontation <ul> <li>Defining the Problem</li> <li>Five Tools for Successful Confrontation</li> <li>Active Listening</li> <li>Goals for the Present and Future</li> <li>Give Yourself Credit for Success</li> </ul>

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Meta Description Developing Positive Assertiveness will make positive assertiveness a productive force in your life. This course will help you examine your posture, language, and attitude while learning to deal openly with others. Find your natural style of communication. Use assertive words appropriately. Take charge of your life.

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