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Course ID
356
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Matthew Fritz
Published
08 Jan 2013
Last Updated
08 Jan 2013

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EDIT COURSE: Performance Management

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Performance Management

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Accredited by <p><strong>- Services SETA: </strong><a href="learnfast.co.za/Library/Learnfast_Services SETA Accreditation Extension letter_2023 (5).pdf">12611</a>, <strong>US11473</strong></p>
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Page Title <div class="topBarB innerheading"> <h2><span><strong> Performance </strong> Management</span></h2> </div>

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Overview <p><span style="font-size:14px"><span style="font-family:segoe ui"><strong>Performance Management </strong>course teaches students the basics of creating a performance plan and the appraisal process. Students will learn how to <strong>conduct a performance-planning meeting, document the performance plan, provide positive and constructive feedback</strong>, coach employees during the appraisal period, appraise employee's performance, conduct an appraisal discussion, and document an appraisal.</span></span></p> <p style="margin-left:36.0pt"> </p> <p><span style="font-size:14px"><span style="font-family:segoe ui">Course activities also cover communicating to performance problems to employees, making performance improvements, conducting a status meeting, and documenting ongoing communication. Students will also learn how to respond to a defensive employee, resolve conflict in an appraisal discussion, and understand the laws governing the appraisal process to reduce the risk of a legal challenge. The manual is designed for<strong> quick scanning</strong> in the classroom and filled with interactive exercises that help ensure students success.</span></span></p>

Duration <ul> <li> <p><span style="font-size:14px"><span style="font-family:segoe ui"><strong>Full Time:</strong> 2 Days (08:30 – 16:00)</span></span></p> </li> </ul>

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Admission Requirements <p><span style="font-size:14px"><span style="font-family:segoe ui">It is assumed that people starting to learn towards this standard are able to:</span></span></p> <ul> <li><span style="font-size:14px"><span style="font-family:segoe ui">Understand the work environment</span></span></li> <li><span style="font-size:14px"><span style="font-family:segoe ui">Gather and use information relevant to managing individual and team performance</span></span></li> <li><span style="font-size:14px"><span style="font-family:segoe ui">Apply basic negotiation, interviewing and interpersonal skills</span></span></li> </ul>

Important Notes <ul> <li> <div><span style="font-size:14px"><span style="font-family:segoe ui">Students are to be at the training venue by 08h00 in preparation for a 08h30 start time.</span></span></div> </li> <li> <div><span style="font-size:14px"><span style="font-family:segoe ui">Learnfast retains the right to change this calendar without any notification.</span></span></div> </li> <li> <div><span style="font-size:14px"><span style="font-family:segoe ui">Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order for the full amount of the training.</span></span></div> </li> <li> <div><span style="font-size:14px"><span style="font-family:segoe ui">For full day courses Learnfast will supply you with the relevant training material. A desktop computer to use for the training (where applicable), tea/coffee and a full lunch for full day InClass training hosted at Learnfast only. Catering is not included for OnSite training and laptop is available for hire at an additional cost if required.</span></span></div> </li> <li> <div><span style="font-size:14px"><span style="font-family:segoe ui">Cancellation or rescheduling requests must be in writing and reach us via fax or email at least 5 (five) working days prior to the course commencement date. Full course fees may be retained for no shows or requests within 5 working days prior to commencement.</span></span></div> </li> <li> <div><span style="font-size:14px"><span style="font-family:segoe ui">Although we go to great lengths to ensure that all training proceeds as scheduled, Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes.</span></span></div> </li> <li> <div><span style="font-size:14px"><span style="font-family:segoe ui">Learnfast suggests clients wait until a week prior to course commencement that a course has been confirmed to go ahead as scheduled before booking flight and accommodation. Learnfast is NOT responsible for cost associated with cancellation of classes such as flight and accommodation for clients.</span></span></div> </li> </ul> <div> </div>

CourseOutline <p><span style="font-family:segoe ui"><span style="font-size:14px"><strong>Module 1: Set performance goals and measures</strong></span></span></p> <ul> <li><span style="font-family:segoe ui"><span style="font-size:14px">Ensure that performance goals are measurable, clear, achievable and aligned to individual career paths, organisational objectives and legislative requirements</span></span></li> <li><span style="font-family:segoe ui"><span style="font-size:14px">Quantify performance measures to facilitate performance evaluation</span></span></li> <li><span style="font-family:segoe ui"><span style="font-size:14px">Undertake appropriate actions to obtain agreement from relevant parties to identified performance goals and measures</span></span></li> <li><span style="font-family:segoe ui"><span style="font-size:14px">Ensure that the stipulation of the identified performance goals and measures in the performance contract enables the contract to serve as a source document for performance evaluation</span></span></li> </ul> <hr /> <p><span style="font-family:segoe ui"><span style="font-size:14px"><strong>Module 2: Formulate development plans</strong></span></span></p> <ul> <li><span style="font-family:segoe ui"><span style="font-size:14px">Focus plans on competencies needed to achieve performance goals of the individual, department and organisation</span></span></li> <li><span style="font-family:segoe ui"><span style="font-size:14px">Formulate plans in a clear manner and define it in terms of specific improvement actions, time frames and accountability</span></span></li> <li><span style="font-family:segoe ui"><span style="font-size:14px">Align plans with legislative requirements and individual career paths</span></span></li> <li><span style="font-family:segoe ui"><span style="font-size:14px">Take appropriate facilitation actions to obtain agreement on development plans from relevant parties</span></span></li> </ul> <hr /> <p><span style="font-family:segoe ui"><span style="font-size:14px"><strong>Module 3: Monitor and evaluate performance</strong></span></span></p> <ul> <li><span style="font-family:segoe ui"><span style="font-size:14px">Apply performance evaluation techniques that are valid, current and sufficient</span></span></li> <li><span style="font-family:segoe ui"><span style="font-size:14px">Align performance goals and measures with organisational and industry practices and values</span></span></li> <li><span style="font-family:segoe ui"><span style="font-size:14px">Monitor performance and assess it on an ongoing basis against performance goals</span></span></li> <li><span style="font-family:segoe ui"><span style="font-size:14px">Record progress and update records to manage performance</span></span></li> <li><span style="font-family:segoe ui"><span style="font-size:14px">Analyse performance records to identify variations in performance and to compile a suggested plan of action</span></span></li> <li><span style="font-family:segoe ui"><span style="font-size:14px">Give feedback to address competence gaps and poor performance, recognise good performance and revise performance goals</span></span></li> <li><span style="font-family:segoe ui"><span style="font-size:14px">Ensure that feedback is constructive, tactful, honest, respectful and is focussed on performance</span></span></li> </ul>

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Articulation Options <div class="sp-row"> <div class="sp-col"> <div class="sp-box special-offer"> <div class="sp-box-description"> <div class="special-green"><a href="https://learnfast.co.za/pgs-64-contact-us.html">Special Lockdown Discount applies!</a></div> <div class="ask-consultant">Ask Your Sales consultant about it.</div> </div> </div> </div> <div class="sp-col"> <div class="sp-box"> <div class="sp-box-ico"><img src="https://bs.cisinlive.com/ab/icon-02.png" /></div> <div class="sp-box-description"><label>Accredited By</label> <p>- <strong>Services SETA:</strong> <a href="/Library/Learnfast Services SETA Accreditation Letter.pdf">12611</a></p> <p> </p> </div> </div> </div> <div class="sp-col"> <div class="sp-box"> <div class="sp-box-ico"><img src="https://bs.cisinlive.com/ab/icon-01.png" /></div> <div class="sp-box-description"><label>Credit Details:</label> <p>- <strong>US11473</strong></p> <p>- <strong>Qualification ID:</strong> 57712</p> </div> </div> </div> </div>

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Meta Description Performance Management course teaches students the basics of creating a performance plan and the appraisal process. Students will learn how to conduct a performance-planning meeting, document the performance plan, provide positive and constructive feedback, coach employees during the appraisal period, appraise employee's performance, conduct an appraisal discussion, and document an appraisal.

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