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Course ID
337
Author
Matthew Fritz
Published
08 Jan 2013
Last Updated
08 Jan 2013

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EDIT COURSE: Building Relationships for Success in Sales

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Page Title <div class="topBarB innerheading"> <h2><span><strong>Building </strong>Relationships for Success in Sales </span></h2> </div>

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Overview <p style="text-align:justify"> </p> <p style="text-align:justify"> </p> <p style="text-align:justify"><span style="font-family:segoe ui"><span style="font-size:14px">No one questions that making friends is a good thing. In this workshop, you are going to discover that the <strong>business of business is making friends</strong>, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market. </span></span></p> <p style="text-align:justify"><span style="font-family:segoe ui"><span style="font-size:14px">At the end of this workshop, you will be able to:</span></span></p> <ul> <li style="text-align:justify"><span style="font-family:segoe ui"><span style="font-size:14px">Discover the benefits of developing a <strong>support network of connections</strong>.</span></span></li> <li style="text-align:justify"><span style="font-family:segoe ui"><span style="font-size:14px">Understand how building relationships can help you<strong> develop your business base</strong>.</span></span></li> <li style="text-align:justify"><span style="font-family:segoe ui"><span style="font-size:14px">Learn how to<strong> apply communication techniques</strong> to build your network.</span></span></li> <li style="text-align:justify"><span style="font-family:segoe ui"><span style="font-size:14px"><strong>Identify the key elements</strong> in strong working relationships, and how you might put more of these elements in your working relationships.</span></span></li> <li style="text-align:justify"><span style="font-family:segoe ui"><span style="font-size:14px">Recognize the key <strong>interpersonal skills</strong> and practice using them.</span></span></li> </ul>

Duration <ul> <li><span style="font-size:14px"><span style="font-family:segoe ui"><strong>Full Time: </strong>1 Day (08:30 - 16:00)</span></span></li> </ul>

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Important Notes <ul> <li> <div><span style="font-family:segoe ui"><span style="font-size:14px">Students are to be at the training venue by 08h00 in preparation for a 08h30 start time.</span></span></div> </li> <li> <div><span style="font-family:segoe ui"><span style="font-size:14px">Learnfast retains the right to change this calendar without any notification.</span></span></div> </li> <li> <div><span style="font-family:segoe ui"><span style="font-size:14px">Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order for the full amount of the training.</span></span></div> </li> <li> <div><span style="font-family:segoe ui"><span style="font-size:14px">For full day courses, Learnfast will supply you with the relevant training material. A desktop computer to use for the training (where applicable), tea/coffee and a full lunch for full day InClass training hosted at Learnfast only. Catering is not included for OnSite training and laptop is available for hire at an additional cost if required.</span></span></div> </li> <li> <div><span style="font-family:segoe ui"><span style="font-size:14px">Cancellation or rescheduling requests must be in writing and reach us via fax or email at least 5 (five) working days prior to the course commencement date. Full course fees may be retained for no shows or requests within 5 working days prior to commencement.</span></span></div> </li> <li> <div><span style="font-family:segoe ui"><span style="font-size:14px">Although we go to great lengths to ensure that all training proceeds as scheduled, Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes.</span></span></div> </li> <li> <div><span style="font-family:segoe ui"><span style="font-size:14px">Learnfast suggests clients wait until a week prior to course commencement that a course has been confirmed to go ahead as scheduled before booking flight and accommodation. Learnfast is NOT responsible for cost associated with cancellation of classes such as flight and accommodation for clients.</span></span></div> </li> </ul> <div> </div>

CourseOutline <div style="margin-left: 57.6px;"><span style="font-family:segoe ui"><span style="font-size:14px"><strong>Module 1: Course Overview</strong></span></span><span style="font-family:segoe ui"><span style="font-size:14px"></span></span></div> <div style="margin-left: 57.6px;"><span style="font-family:segoe ui"><span style="font-size:14px"><strong>Module 2: Focusing on Your Customer</strong></span></span></div> <ul> <li style="margin-left: 105.6px;"> <div><span style="font-family:segoe ui"><span style="font-size:14px">Customer Focused Selling</span></span></div> </li> <li style="margin-left: 105.6px;"> <div><span style="font-family:segoe ui"><span style="font-size:14px">Understanding Effort vs. Results</span></span></div> </li> <li style="margin-left: 105.6px;"> <div><span style="font-family:segoe ui"><span style="font-size:14px">Considering the Possibilities</span></span></div> </li> </ul> <hr /> <div style="margin-left: 57.6px;"><span style="font-family:segoe ui"><span style="font-size:14px"><strong>Module 3: What Influences People in Forming Relationships?</strong></span></span></div> <ul> <li style="margin-left: 104.73px;"> <div><span style="font-family:segoe ui"><span style="font-size:14px">Influences at Work</span></span></div> </li> <li style="margin-left: 104.73px;"> <div><span style="font-family:segoe ui"><span style="font-size:14px">Building Customer Connections</span></span></div> </li> </ul> <hr /> <div style="margin-left: 57.6px;"><span style="font-family:segoe ui"><span style="font-size:14px"><strong>Module 4: Disclosure</strong></span></span></div> <div style="margin-left: 57.6px;"><span style="font-family:segoe ui"><span style="font-size:14px"><strong>Module 5: How to Win Friends and Influence People</strong></span></span></div> <ul> <li style="margin-left: 105.6px;"> <div><span style="font-family:segoe ui"><span style="font-size:14px">About Dale Carnegie</span></span></div> </li> <li style="margin-left: 105.6px;"> <div><span style="font-family:segoe ui"><span style="font-size:14px">Small Group Exercise</span></span></div> </li> </ul> <hr /> <div style="margin-left: 57.6px;"><span style="font-family:segoe ui"><span style="font-size:14px"><strong>Module 6: Communication Skills for Relationship Selling</strong></span></span></div> <ul> <li style="margin-left: 105.6px;"> <div><span style="font-family:segoe ui"><span style="font-size:14px">Listening Exercise</span></span></div> </li> <li style="margin-left: 105.6px;"> <div><span style="font-family:segoe ui"><span style="font-size:14px">Active Listening</span></span></div> </li> <li style="margin-left: 105.6px;"> <div><span style="font-family:segoe ui"><span style="font-size:14px"> Asking Questions</span></span></div> </li> </ul> <hr /> <div style="margin-left: 57.6px;"><span style="font-family:segoe ui"><span style="font-size:14px"><strong>Module 7: Non-Verbal Messages</strong></span></span></div> <div style="margin-left: 57.6px;"><span style="font-family:segoe ui"><span style="font-size:14px"><strong>Module 8: Managing the Mingling</strong></span></span></div> <hr /> <div style="margin-left: 57.6px;"><span style="font-family:segoe ui"><span style="font-size:14px"><strong>Module 9: The Handshake</strong></span></span></div> <ul> <li style="margin-left: 105.6px;"> <div><span style="font-family:segoe ui"><span style="font-size:14px">The Professional Handshake</span></span></div> </li> <li style="margin-left: 105.6px;"> <div><span style="font-family:segoe ui"><span style="font-size:14px">Handy Hands</span></span></div> </li> </ul> <hr /> <div style="margin-left: 57.6px;"><span style="font-family:segoe ui"><span style="font-size:14px"><strong>Module 10: Small Talk</strong></span></span></div> <div style="margin-left: 57.6px;"><span style="font-family:segoe ui"><span style="font-size:14px"><strong>Module 11: Networking</strong></span></span></div> <div> </div>

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Meta Description No one questions that making friends is a good thing. In this workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships. Strategic friendships will make or break any business, no matter how big and no matter what kind of market.

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