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Arbitration at the CCMA



The scope of this course is to teach a person the arbitration procedures and criteria that the Commissioners are compelled to take into consideration when arbitrating.

This course will enable the learner to prepare for an arbitration taking into account the input in arbitration that the CCMA will seek from the learner and also the criteria on which such person will be judged by the CCMA and beyond.

  • Pricing & Payment Options

  • Duration

    • Full Time: 1 Day (08:30 – 16:00)

Our Delivery Methods

Our innovative "myWay” learning methodology is built around the students individual learning requirement, allowing each student to learn in a style that is most suitable for their skills set, knowledge and schedule.

Instructor-Led Classes

Reach your full potential through our “myWay Instructor-Led” classes combined with interactive lessons, supporting video content, practical assignments and in field experience, done during the traditional 08:00 – 16:00 working day.

Online Mentored Learning

Do a course at your pace via our “myWay Online Mentored Learning”, combining self-study with supported interactive online video lectures, an online course mentor, extra resources, questionnaires and more, all supported via out Online Student Portal.

Part Time Mentored Learning

Designed for the working professional, our part time programmes provides you with the flexibility and benefit of our myWay Blended Learning with at home exercises/assignments and mentored or in-class lectures at a manageable schedule and pace.

Our Hybrid Delivery Methods

Our Hybrid Delivery Methods

myWay Hybrid Learning is a technology mediated delivery method that extends the benefit of flexibility and technology to all students. Each Hybrid delivery method is described in the section below.


Have all your classes ready to be downloaded and watched, anytime, anywhere.


Never miss a classs because of health, traffic, or transport issues.


A personalized class schedule, attend class on campus, virtually or both.


In Class or Virtual Class Based Learning

A technology mediated delivery method allowing campus based class or virtual class attendance, or a combination of both. Classes can be in the form of lecture based or mentored based.


Mentored Online Learning

A technology mediated, self paced online delivery method with personal mentorship.

Important Notes

  • Students are to be at the training venue by 08h00 in preparation for a 08h30 start time.
  • Learnfast retains the right to change this calendar without any notification.
  • Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order for the full amount of the training.
  • For full day courses Learnfast will supply you with the relevant training material. A desktop computer to use for the training (where applicable), tea/coffee and a full lunch for full day InClass training hosted at Learnfast only. Catering is not included for OnSite training and laptop is available for hire at an additional cost if required.
  • Cancellation or rescheduling requests must be in writing and reach us via fax or email at least 5 (five) working days prior to the course commencement date. Full course fees may be retained for no shows or requests within 5 working days prior to commencement.
  • Although we go to great lengths to ensure that all training proceeds as scheduled, Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes.
  • Learnfast suggests clients wait until a week prior to course commencement that a course has been confirmed to go ahead as scheduled before booking flight and accommodation. Learnfast is NOT responsible for cost associated with cancellation of classes such as flight and accommodation for clients.

The guidelines

  • Purpose
  • Interpretation of the law

How to conduct arbitration proceedings

  • Deciding on the manner of conducting an arbitration
  • Nature of an arbitration
  • Preparation and introduction (stage 1)
  • Preliminary issues (stage 2)
  • Narrowing the issues in dispute (stage3)
  • Hearing of evidence (Stage 4)
  • Argument (Stage5)

Assessing evidence and drafting an award

  • The award

Assessing evidence

  • Background facts
  • Summary of evidence
  • Analysing evidence

How to approach procedural fairness

  • Introduction
  • If there is no workplace disciplinary procedure
  • If there is workplace disciplinary procedures
  • Collective agreements
  • Contractually binding procedure
  • Employer imposed procedures


  • Disciplinary action against a trade union representative

How to approach substantive fairness

  • Guidelines in cases of dismissal for misconduct
  • The Rule or standard
  • Appropriate sanction
  • Progressive discipline
  • Reasons for not dismissing
  • Employees circumstances
  • Nature of the job
  • Circumstances of contravention

How to approach remedies

  • Choosing a remedy for substantively unfair dismissals
  • Reinstating an employee
  • Ordering re-employment
  • Issues to consider in ordering reinstatement or re-employment
  • Awarding compensation
  • Compensation for substantively unfair dismissals
  • Compensation for procedurally unfair dismissals
  • Costs awards

Amounts payable in terms of section 74 of the Basic Conditions of Employment Act 75 of 1997

    No dates have been specified for this course.
    Please contact The CAD Corporation for more information and dates on this course.

By completing the below online booking, a booking confirmation will be sent out and an invoice will be generated. A place will be reserved on this course and you are expected to attend. If you require a quote first please contact Learnfast offices and speak to a sales consultant.

Arbitration at the CCMA

  1. By booking for this course, an invoice will be generated and you will be liable for the payment of this invoice. If you require a quote, please contact The CAD Corporation Offices.
  2. After the generation of the invoice a training confirmation will be emailed using the details provided above.
  3. The CAD Corporation retains the rights to change this calendar without any notification.
  4. Tea/coffee and a light lunch will be provided.
  5. All university students will receive a 10% discount for cash payments.
  6. The minimum notice of cancellation is 5 (five) working days prior to the course commencement date. If you fail to do so the full amount is payable.
  7. Students are to be at the training venue by 08h00 in preparation for a 08h30 start time.

Delivery Method: 
  • Math Result: