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Understanding the CCMA Rules and Processes

Understanding the CCMA Rules and Processes  


The course is designed to enable the delegate to understand how the CCMA and various Bargaining Councils operate.

Who Should Attend

  • HR & IR Personnel
  • Company Directors
  • Management
  • Supervisors
  • Unions


R3 400 Incl VAT (Per Person, Includes Training Material and Practical Exercises)


Special lockdown discount applies. Ask your sales consultant about it.


PLEASE NOTE: Learnfast serves a full lunch during the break as well as coffee, tea and biscuits upon arrival and during each break. We also cater for special meals if arranged with us prior to training attendance.


1 Day (08:30 – 16:00)

Skill Level

  • Beginners

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Distance Learning

Do a course at your own pace via our “myWay Distance Learning”. We have re-defined studying via online by combining self-study with supported interactive online video lectures, extra resources, questionnaires and much more, all supported via out Online Student Portal. You will get a course coach and lecturer assigned to you so that you never feel alone and have support whenever you need. Your coach will look after you and your study health, encouraging you to progress constantly.

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Important Notes

  • Students are to be at the training venue by 08h00 in preparation for a 08h30 start time.
  • Learnfast retains the right to change this calendar without any notification.
  • Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order for the full amount of the training.
  • For full day courses Learnfast will supply you with the relevant training material. A desktop computer to use for the training (where applicable), tea/coffee and a full lunch for full day InClass training hosted at Learnfast only. Catering is not included for OnSite training and laptop is available for hire at an additional cost if required.
  • Cancellation or rescheduling requests must be in writing and reach us via fax or email at least 5 (five) working days prior to the course commencement date. Full course fees may be retained for no shows or requests within 5 working days prior to commencement.
  • Although we go to great lengths to ensure that all training proceeds as scheduled, Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes.
  • Learnfast suggests clients wait until a week prior to course commencement that a course has been confirmed to go ahead as scheduled before booking flight and accommodation. Learnfast is NOT responsible for cost associated with cancellation of classes such as flight and accommodation for clients.

Module M2 – Basic Overview of the CCMA And Bargaining Councils

Basic interface with the CCMA

  • How does the CCMA fit into the Labour Environment?
  • How to contact the CCMA
  • When are the offices of the Commission open
  • How to calculate time periods in these Rules
  • Who must sign documents
  • How to serve documents on other parties
  • How to prove that a document was served in terms of the rules
  • How to file documents with the Commission
  • Documents and notices sent by registered post/email
  • How to seek condonation for documents filed late


Conciliation of disputes

  • How to refer a dispute to the Commission for conciliation
  • What notice must the Commission give of a conciliation
  • Commission may seek to resolve dispute before conciliation
  • What happens if a party fails to attend or is not represented at conciliation
  • How to determine whether a commissioner may conciliate a dispute
  • Issuing a certificate in terms of section 135 (5)
  • Conciliation proceedings may not be disclosed


Con-arb in terms of section 191 (5a)

  • Conduct of con-arb in terms of section 191 (5A)



  • How to request arbitration


Rules for the conduct of proceedings before the CCMA

  • When must the parties file statements
  • When the parties must hold a pre-arbitration conference
  • What notice must the commission give of an arbitration
  • How to determine whether a Commissioner may arbitrate a dispute
  • How to postpone an arbitration


Rules that apply to conciliations and arbitrations and con-arbs

  • Where a conciliation or arbitration will take place
  • Objections to a representative appearing before the Commission
  • How to join or substitute parties to proceedings
  • How to correct a citation of a party
  • When the Commission may consolidate disputes
  • Disclosure of documents
  • What happens if a party fails to attend proceedings before the Commission



  • How to bring an application
  • How to apply to vary or rescind arbitration awards or rulings
  • How to apply to refer a dismissal dispute to the Labour Court
  • How to request a pre-dismissal arbitration in terms of section 188A



  • Condonation for failure to comply with the rules
  • Recordings of Commission proceedings
  • How to have a subpoena issued
  • Payment of witness fees
  • Taxation of bills of cost
  • Certification and enforcement of arbitration awards
  • Definitions


Module M1 – First Contact – CCMA & Bargaining Councils

  • Referral of Dispute to the CCMA (7:11 Form)
  • Notice of Setdown
  • Conciliation Certificate (7:12 Form)
  • Request for Arbitration (7:13 Form)
  • Subpoena (7:16 Form)
  • Request for Retrenchment Facilitation (7:20)

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