Processing...

Home > Advanced Interpersonal Skills

Learnership Programs

Learnship Programs approved by MICT SETA, OD-ETDP SETA and SERVICE SETA now on offer. Claim back on your skills development spend. Improve your employee's lives and the calibre of their skills.

Read More

Contact Request


South Africa's largest short course provider

Advanced Interpersonal Skills  

Overview

Interpersonal skills are the skills used by a person to successfully interact with others. In the businessdomain, the term generally refers to an employee's ability to get along with others while getting the job done. Interpersonal skills include everything from communication and listening skills to attitude  and deportment. Good interpersonal skills should be a prerequisite for most positions in a company.

Prerequisites

One requires a strong verbal and written understanding of the English language.

Who Should Attend

Any person that needs to deal with other people successfully to gain mutual understanding, will benefit from this course.

Price

R2,900.00 per person Incl VAT

PLEASE NOTE: Learnfast serves a full lunch during break as well as coffee, tea and biscuits as part at no extra cost. We also cater for special meals.

Duration

1 Day (08:30 - 16:00)

Skill Level

  • Advanced

Our myWay Learning Methods

Our innovative "myWay” learning methodology is built around the students individual learning requirement, allowing each student to learn in a style that is most suitable for their skills set, knowledge and schedule.

Instructor-Led Classes

Reach your full potential through our “myWay Instructor-Led” classes combined with interactive lessons, supporting video content, practical assignments and in field experience. We deliver instructor led classes full time, part-time, weekends and onsite.

Read More

Mentored Learning

The "myWay Mentored Learning” was created in response for more flexible learning schedules and focused content. It allows each student to progress in a manner that is most suitable for their skills set, knowledge and schedule that a fixed, lecture based approach does not allow for. You will be mentored on a one to one basis by a subject matter expert with continues practical exposure and focus on problem areas, allowing you to progress at your own pace and deciding what content requires more or less time.

Read More

Distance Learning

Do a course at your own pace via our “myWay Distance Learning”. We have re-defined studying via online by combining self-study with supported interactive online video lectures, extra resources, questionnaires and much more, all supported via out Online Student Portal. You will get a course coach and lecturer assigned to you so that you never feel alone and have support whenever you need. Your coach will look after you and your study health, encouraging you to progress constantly.

Read More

Testimonials

Important Notes

 

  • Students are to be at the training venue by 08h00 in preparation for a 08h30 start time.
  • Learnfast retains the right to change this calendar without any notification.
  • Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order for the full amount of the training.
  • For full day courses Learnfast will supply you with the relevant training material. A desktop computer to use for the training (where applicable), tea/coffee and a full lunch for full day InClass training hosted at Learnfast only. Catering is not included for OnSite training and laptop is available for hire at an additional cost if required.
  • Cancellation or rescheduling requests must be in writing and reach us via fax or email at least 5 (five) working days prior to the course commencement date. Full course fees may be retained for no shows or requests within 5 working days prior to commencement.
  • Although we go to great lengths to ensure that all training proceeds as scheduled, Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes.
  • Learnfast suggests clients wait until a week prior to course commencement that a course has been confirmed to go ahead as scheduled before booking flight and accommodation. Learnfast is NOT responsible for cost associated with cancellation of classes such as flight and accommodation for clients.

1. Communication Styles and Methods 

  • Communication Styles
  • Verbal and Nonverbal Communication

2. First Impression & Building Rapport 

  • The Importance of First Impression
  • Communicating to Build Rapport
  • Building Positive Relationship

3. Building Relationships Through Feedback

  • Importance of Providing Feedback
  • Providing Feedback

4. Supervisors 

  • Understanding Supervisor Styles
  • Handling Human Resource Issues

5. Colleagues and Subordinates 

  • Communicating with Colleagues
  • Communicating with Subordinates

6. Customers and Vendors 

  • Communicating with Customers
  • Communicating with Vendors

7. Organisational Culture 

  • Understanding Organisational Culture
  • Cultural Networks
  • Managing Physical Culture
  • Managing Emotional Culture
Campus
Book Now
Type
End Date
Start Date

Cape Town, Pinelands
In-Class
31 Aug 2018
31 Aug 2018

Cape Town, Pinelands
In-Class
30 Nov 2018
30 Nov 2018

Campus
Book Now
Type
End Date
Start Date

Centurion, Pretoria
In-Class
28 Sep 2018
28 Sep 2018

Centurion, Pretoria
In-Class
21 Dec 2018
21 Dec 2018

Campus
Book Now
Type
End Date
Start Date

Midrand, Johannesburg
In-Class
31 Aug 2018
31 Aug 2018

Midrand, Johannesburg
In-Class
30 Nov 2018
30 Nov 2018


 In-Class    Onsite    Distance Learning