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Business & Soft Skills

Business & Soft Skills Training Programs are designed for those with high entrepreneurial energy and feverish enthusiasm for creating something of their own.

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The Professional Supervisor/New Manager  

Overview

The Professional Supervisor, aimed at newly appointed managers, company supervisors and team leaders, helps you learn what it means to be a great supervisor to  your subordinates - and how that will enhance your career. Discover how your attitude can make or break your team's spirit. This course is a must for all new supervisors and a beneficial refresher for even the most experienced supervisor.

Who Should Attend

Managers and supervisors who want to enhance their professional skills will find a valuable resource in this newguide.

Anyone new to the position of management

Price

R3,050.00 Incl VAT (Per Person, Inlcudes Manual)

PLEASE NOTE: Learnfast serves a full lunch during break as well as coffee, tea and biscuits as part at no extra cost. We also cater for special meals.

Duration

1 Day (08:30 - 16:00)

Our myWay Learning Methods

Our innovative "myWay” learning methodology is built around the students individual learning requirement, allowing each student to learn in a style that is most suitable for their skills set, knowledge and schedule.

Instructor-Led Classes

Reach your full potential through our “myWay Instructor-Led” classes combined with interactive lessons, supporting video content, practical assignments and in field experience. We deliver instructor led classes full time, part-time, weekends and onsite.

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Mentored Learning

The "myWay Mentored Learning” was created in response for more flexible learning schedules and focused content. It allows each student to progress in a manner that is most suitable for their skills set, knowledge and schedule that a fixed, lecture based approach does not allow for. You will be mentored on a one to one basis by a subject matter expert with continues practical exposure and focus on problem areas, allowing you to progress at your own pace and deciding what content requires more or less time.

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Distance Learning

Do a course at your own pace via our “myWay Distance Learning”. We have re-defined studying via online by combining self-study with supported interactive online video lectures, extra resources, questionnaires and much more, all supported via out Online Student Portal. You will get a course coach and lecturer assigned to you so that you never feel alone and have support whenever you need. Your coach will look after you and your study health, encouraging you to progress constantly.

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Testimonials

Important Notes

  • Students are to be at the training venue by 08h00 in preparation for a 08h30 start time.
  • Learnfast retains the right to change this calendar without any notification.
  • Bookings are only confirmed upon receipt of the proof of payment or an official company purchase order for the full amount of the training.
  • For full day courses Learnfast will supply you with the relevant training material. A desktop computer to use for the training (where applicable), tea/coffee and a full lunch for full day InClass training hosted at Learnfast only. Catering is not included for OnSite training and laptop is available for hire at an additional cost if required.
  • Cancellation or rescheduling requests must be in writing and reach us via fax or email at least 5 (five) working days prior to the course commencement date. Full course fees may be retained for no shows or requests within 5 working days prior to commencement.
  • Although we go to great lengths to ensure that all training proceeds as scheduled, Learnfast reserves the right to cancel or postpone dates if we require to do so and undertake to inform clients in writing and telephonically of these changes.
  • Learnfast suggests clients wait until a week prior to course commencement that a course has been confirmed to go ahead as scheduled before booking flight and accommodation. Learnfast is NOT responsible for cost associated with cancellation of classes such as flight and accommodation for clients.

1. A Role Defined

  • The Supervisory Challenge
  • The Responsibilities of Supervisors
  • Your Role as Supervisor
  • Case Study : Who will Survive?
  • What Success as a Supervisor Can Do For You
  • Seven Tips for Great Supervisors

2. The Attitude and Image

  • Taking a Positive Approach
  • Measuring Your Morale
  • A Positive Attitude Boosts Productivity
  • Watch Your Career Soar
  • Staying Positive Takes Effort
  • Tending Your Personal Growth
  • Growing Your Dream Team
  • Establishing Authority
  • Case Study 2: Which Strategy Should Henry Use?
  • Present a Strong Image
  • Downplay Your Role-Power
  • Don't Sabotage Your Image
  • What You Don't Say Speaks Loudly, Too
  • Above All : Be Organized

3. Human Skills and Team Building

  • The Best and Worst Supervisors
  • Skills for Success: Technical, Interpersonal, and Conceptual
  • Supervisory Skills Inventory
  • Develop Your Human Skills
  • Establish Good Relationships
  • The Problem Employee
  • Six Unforgivable Mistakes
  • Leaders Build Winning Teams
  • Teams Grow in Stages
  • Case Study 3: Between a Rock and a Hard Place
  • Keeping the Boss Happy

4. Getting the Work Done

  • Delegating Is Good for Everybody
  • Case Study 4: The Do-It-Yourself Supervisor
  • What Delegating Can Do For You
  • D-E-L-E-G-A-T-E for Better Performance
  • Decide What to Delegate
  • Develop Your Decision-Making Skills
  • Knowing When to Hold and When to Fold
  • Case Study 5: Pat Can't Decide
  • Using a Formula for Decision-Making
  • Freeing Yourself to Lead
  • Decision Pyramid: Levels of Decision-Making
  • Four Components of Decisions
  • Set Daily Goals

5. Review

  • Putting it Together
  • Action Plan
  • Author's Comments on Case Studies
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